Education

How to Buy a Mattress

  • It’s truly amazing the number of people who will tell you what mattress to buy! It could be your neighbor, friend, doctor or chiropractor. Trust us, YOU are the only person who can figure out what construction is going to be the best support and comfort for your unique body and unique needs. Even mattress companies are guilty of selling the idea that there is one mattress construction that will be the best choice for everyone.
  • As far as the shopping experience, spending time lying down on the mattresses is critical. Once you purchase, you’ll be spending thousands of hours on the mattress, so don’t be stingy with your time during the buying process. We find that 1 hour or 1 1/2 hours is a good estimate of the time needed. Twenty minutes into the experience, you will finally relax enough in our Gallery to be able to discern the differences between mattresses in your own body.
  • Be sure to wear comfortable clothing and shoes that you can kick off. Shoes restrict circulation, and once you remove them, you’ll find it easier to relax, especially for those who lie on their side to sleep. (We don’t recommend shorter skirts, gals, as you may feel exposed when lying down!) We are very skilled at helping you navigate this process and quickly narrow down your choices to a reasonable number of mattresses to focus on.
  • The question we’re asked most often is how long a mattress should last, which is a difficult question to answer. It depends on the quality of the mattress, the weight of the person(s) on the bed, the frame support and many other variables. However, in general, we advise replacement every 7-10 years. By the time you reach year ten, you’ve put 30,000 hours of wear on the foam and/or springs. Also, in that same amount of time, your own body could have changed significantly, especially over the age of 50. As we age, our muscle tone and connective tissues are losing their youthful integrity, even if we eat well and exercise. So the mattress that felt great 7 years ago may be causing pressure points now. Judging by the mattresses that we remove from the homes of our customers, most people keep their mattresses far too long!
  • A note to parents of small children: we advise that you get a babysitter if possible. It’s very difficult for parents to relax when they’re tending to the needs of small children. Think of this experience as a “mattress date” so you can fully relax and make a good decision. We know how sleep-deprived the parents of young children are (we have 3 adult children with a total of 6 children aged 5 and under), so it’s important for you to get a mattress that will support sleep during the precious time when there are no demands on you! For children who are a little older and able to entertain themselves, we have a toy corner with assorted toys and books.

Warehouse and Delivery

  • For most customers, the storage and delivery aspect of buying a mattress never enters their mind, but I can assure you that it is a critical part of our business. Our 2000- sq-ft warehouse, which sits directly underneath our store, is super clean, dry and extremely organized. John spent 35 years in factories overseen by OSHA, so everything we do here is with regard for everyone’s safety and well-being.
  • We never mix old and new bedding (think bed bugs, fleas, etc). We have a storage facility off-site where used bedding is taken prior to out-cycling. This is also the reason we do not have a policy of taking mattresses back (the 90-day comfort guarantee). Ever ask yourself where those mattresses end up when they come back from a customer’s home? It doesn’t take a math degree to know that you can’t give customers two mattresses for the price of one and expect to stay in business.
  • Our delivery crew is well trained and responsible, they are under our employ and are not a contracted delivery service. Delivery is the hardest job we do, as mattresses are both heavy and bulky. And when you’re inviting strangers into your home, it’s important to trust that they are of high moral character.
  • Unlike the cable company, we give you a 1-hour delivery window at least a day in advance, so you don’t have to spend the day waiting for us to show up!